General Services Supervisor

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company.

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way.
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project?

• Develop and implement procurement policies and procedures in compliance with AGL standards
• Source, negotiate, and manage contracts with vendors and suppliers to ensure cost-effectiveness and quality
• Monitor inventory levels and ensure timely replenishment of office supplies and equipment
• Maintain accurate records of purchases, pricing, and supplier performance
• Oversee transportation and services to ensure timely and efficient operations
• Manage relationships with logistics providers and ensure compliance with service-level agreements
• Coordinate office maintenance, repairs, and facility management activities
• Ensure proper storage and handling of materials and equipment
• Manage closely all contracts with legal department
• Collaborate with HR to facilitate onboarding processes for new employees
• Ensure workstations, equipment, and necessary resources are prepared before new hires start
• Provide orientation support related to office facilities and general services
• Act as a point of contact for new employees regarding logistical and operational needs
• Identify opportunities to streamline procurement, logistics, and onboarding workflows
• Implement best practices and automation tools to improve efficiency and reduce costs
• Monitor performance metrics and continuously improve service delivery standards
• Develop and maintain SOPs for all general services functions
• Stakeholder Serve as the primary liaison between internal departments and external vendors
• Ensure clear communication and alignment of expectations with all stakeholders
• Manage escalations and resolve issues promptly to maintain service quality
• Build strong relationships with key partners to support organizational objectives

• Bachelor's degree in Business Administration, Logistics, or related field
• Minimum 5 years of experience in procurement, logistics, or general servicesmanagement
• · Strong negotiation and vendor management skills
• Excellent organizational and multitasking abilities
• Proficiency in MS Office and ERP systems
• · Fluency in English, French, and Kinyarwanda is preferred